We are incredibly
proud of the quality
of our products.
If you purchased the product from a participating retailer (refer to Terms & Conditions for PROJECTORS / SOUND DEVICES / VACUUM CLEANERS ), please return it to their nearest physical store along with a copy of the Purchase Invoice to process your Money Back claim.
Items purchased from a Retailer’s Online Store will follow their respective Online Returns Process.
2025 Projectors*
2026 Sound Devices*
Participating models
HW-LS60D/XY, MX-ST40F/XY, MX-ST50F/XY, HW-LS70H/XY, HW-LS71H/XY, HW-LS50H/XY, HW-LS51H/XY, HW-S800D/XY, HW-S801D/XY, HW-S60D/XY, HW-S61D/XY, HW-Q990H/XY, HW-Q930H/XY, HW-Q800H/XY, HW-QS700F/XY, HW-Q600H/XY
2026 Vacuum Cleaners*
Participating models
VS90F40DBG, VS80F28DBP, VS80F28DFP, VS80F28DFS, VR7MD97714G, VR7MD96514G, VR50T95735W, VR90F01ABG, VS70H28GFC, VR70500AHH, VS20B95973B, VS20C9544TB, VS20B75ACR5, VS20B75AGR1, VS15A60AGR7, VS15A60AGR5
Ready to claim?
How to find your serial number
Soundbar
Vacuum
Stick Vacuum
^ At Samsung Electronics, we put our top priority on protecting your personal information.
Fully acknowledging the fact that your personal information belongs to you, we do our best to securely store and carefully process the information you share with us.
Visit https://www.samsung.com/au/info/privacy/ for more information on exercising your rights over your personal information.
Or contact us at privacy.au@samsung.com.
* Terms & Conditions apply.
