If your product was damaged during transit, do not accept the shipment. After refusing the delivery, once the item(s) are returned back to us, your refund will be automatically initiated. The refund can take up to 15 days from the receipt of the item(s). If you still wish to purchase the same item(s), just go ahead and place a new order with us.

For further support, you can call our Customer Center (☎ 06-577444) or contact us via Whatsapp (☎+962-79-777-7421) and we will assist you further.